Dear Customer,

Thank you  for your purchase of your MeNo GrinGo garment and we hope to deliver your order as soon as we can.

Please make sure your delivery details are complete including physical full address (No P.O Boxes),  and post code and a telephone number along with your email address so we can ship your order to you.

Timing of Deliveries for USA: 

We will process your order within normal business days. For USA Mainland deliveries this should be within 2-3 weeks. Please allow an extra week for rural deliveries and we do not count weekends or public holidays as normal business days. 

Timing of Deliveries for New Zealand and Australia: 

For orders to New Zealand, we will process your order within normal business days. For North Island metropolitan deliveries this should be within 2-3 days and for South Island 3-4 days. Please allow a couple of extra days for rural deliveries and we do not count weekends or public holidays as normal business days. 

For orders to Australia, these should take up to 10 normal business days not including weekends and public holidays.

You can check out the shipping costs on the MeNo GrinGo Shipping page or contact us at info@menogringo.com 

International Orders and Deliveries 

Deliveries that are shipped to countries outside of New Zealand and Australia may take up to 4-6 weeks from time of order to get to you. Any orders you make might be subject to local importation taxes, customs duties and fees levied by your own country. Any of these extra charges will be your responsibility as we do not have any control over these charges. If you are unsure then please contact your local customs office for further information for deliveries and costs.

You can check out the shipping costs on the MeNo GrinGo Shipping page or contact us at info@menogringo.com

Please check with us first via email or on Order page before ordering if you are outside North and South America, Europe and Asia for delivery options.

Full Delivery Address: 

Please always provide a full physical street address including your Post code and email address and telephone number as we are not able to deliver to a P.O. Box. You may need to sign for your order on delivery as well. 

MeNo GrinGo Customer Service: 

We strive to give you the best quality garments with the best possible service. You can contact us at info@menogringo.com at any time and we will be get back to you as soon as we can. 

MeNo GrinGo currency: 

MeNo GrinGo Ltd is a New Zealand owned and operated business but all items listed on our website are in United States dollars for the wider international market.